Welcome to EngageWelland, the City of Welland's community engagement platform. This interactive space invites residents to share feedback, ideas, and questions on the City's projects and initiatives. Helping us make the City of Welland the crown jewel of Niagara starts with you. Sign up, engage, and stay up-to-date on what's going on in the city and optimize EngageWelland on the issues that matter to you.
Your voice matters. Your idea matters.
What is EngageWelland?
EngageWelland is the City of Welland's online community engagement hub. It used to be known as YourChannel, but we feel this name suits us better. The site provides the opportunity for residents to get involved and have their say on important and relevant issues. Through the online discussion forums, surveys, and other feedback tools, we're making it quick and easy to contribute your ideas, opinions, and comments on critical issues and projects, guiding staff and Council in making informed decisions.
EngageWelland is a one-stop shop for the community to provide feedback, check past consultations, see what decisions have been made, and make sure your voice is heard.
How can I participate?
If this is your first time using EngageWelland, you may need to register. Some options do not require registration, but it is worth taking the time to do so, as it keeps you informed of project activity. When prompted, create a username and password of your choice, provide a valid email address, and answer a few other questions about yourself. You'll then receive an activation email containing a link to click on to complete your registration.
Depending on the topic, you may receive an invitation to provide feedback via a survey, pin comments to a map, participate in an online discussion forum, or share your ideas.
What will happen to my feedback?
All comments received from engagement activities/consultations are collated and used to inform staff and Council decision-making processes to develop strategies, programs, and activities.
All feedback provided during the consultation is considered; however, it is not guaranteed that every suggestion will be taken and adopted as proposed.
How is the site moderated?
All moderation is completed by Social Pinpoint in cooperation with The City of Welland. Moderators do not edit comments and only remove comments deemed significantly off-topic, offensive, or malicious, resulting in immediate removal from the forum.
How can I participate?
If this is your first time using EngageWelland, you may need to register. Some options do not require registration, but it is worth taking the time to do so, as it keeps you informed of project activity. When prompted, create a username and password of your choice, provide a valid email address, and answer a few other questions about yourself. You'll then receive an activation email containing a link to click on to complete your registration.
Depending on the topic, you may receive an invitation to provide feedback via a survey, pin comments to a map, participate in an online discussion forum, or share your ideas.
Is my privacy protected?
Yes, your privacy is protected. The City of Welland will only use your email to contact you with updates and invite you to participate in consultations relevant to your topics of interest.
EngageWelland is hosted and moderated by an external independent organization, Social Pinpoint. Your email address and any other information provided will not be distributed to any third party or used for any other purpose. For more information, please refer to Social Pinpoint's Privacy Policy.
Why do I need to register?
We ask you to sign up for the online platform because:
It helps minimize the risk of the consultation being manipulated by someone who leaves many comments supporting a position.
It allows us to update residents if there are changes about the consultation or the project.
Once you have registered, you won't need to enter that same information every time you complete a survey or provide feedback.
Is my participation anonymous?
Aside from the screen name/username you choose, your personal information is not publicly displayed and does not identify you individually in your responses. If you are concerned about being identified on EngageWelland, it is encouraged you select a username that is different from your name.
Can I cancel the emails I get from EngageWelland?
Yes. You can unsubscribe from emails at any time. Look for the unsubscribe link at the bottom of emails and newsletters. Note that your registration will remain active.
The City is planning a new multi-use recreation and community complex. This project will support a wide range of programs, events, and activities for all ages and abilities. We're now in the next phase: reviewing conceptual designs, exploring partnerships, and identifying funding options. Your feedback will help shape this important investment in Welland’s future.
We’re reviewing how Welland’s ward boundaries are drawn. As our city grows and changes, it’s important that each resident has fair and effective representation on Council. Your input will help guide how we shape our wards for the years ahead. Learn about the review process, explore options, and share your feedback. Let’s build a Welland that works for everyone.
Community Improvement Plans (CIPs) are formal planning tools authorized under the Ontario Planning Act.
The City of Welland is reviewing its Parks, Recreation, and Culture Master Plan (PRCMP) to assess progress and ensure it continues to meet community needs. This review will help refine goals, update recommendations, and guide the next steps for parks, recreation, and cultural services. Your input is key—stay engaged and share your feedback to help shape Welland’s vibrant, active future.
We’re exploring improvements to the leash-free dog park at Ontario Road and Prince Charles Drive and we want to hear from park users about what matters most. Your feedback will help shape the upgrades. Take the short survey and let us know how we can make the park even better for dogs and their owners.
Phase 2 of the West Main Street Area Infrastructure Improvements is happening soon. This page will provide you with an overview of the construction work, updates on the progress, and the opportunity to connect with the project team.
The City of Welland is dedicated to fostering meaningful and inclusive engagement with residents, businesses, and interested parties to shape decisions that build a thriving community.
Community Improvement Plans (CIPs) are formal planning tools authorized under the Ontario Planning Act. A CIP allows municipalities to offer programs, grants, and incentives to revitalize areas of a city or community. City Councils may define an area of a municipality as a Community Improvement Area because of factors such as it’s age, dilapidation, overcrowding, faulty arrangement, unsuitability of buildings, or for any other environmental, social, or community economic development reason.
The City of Welland is completing the designs for the Kingsway Road Reconstruction and Watermain Upgrade project. The project area has been split into two areas: Kingsway from St. Clair Drive (Rail) to Erie Street, and Kingsway from 80 metres south of Forks Road to Talbot Avenue. Construction is planned for 2025. Please see below for a description of the proposed works in each area.
Welcome to the project page for the Ontario Road Sanitary Trunk Sewer - Phase 1, taking place on Ontario Road between Southworth Street and the eastern limit. This page is intended to provide residents, homeowners, business owners, and visitors with an overview of the construction work, additional resources, and the opportunity to connect with the project team.
The City of Welland is in the process of updating its Official Plan. As Welland continues to grow and evolve, the Official Plan requires a review and update of its current policies, goals, and objectives.
The Community Grants Program is an initiative designed to support not-for-profit community groups and individuals who enrich the lives of Welland residents. The program offers three distinct funding streams, each aimed at fostering community involvement and enhancing the quality of life in our city.
The City of Welland currently operates two arena facilities located at 501 King Street. These arenas are home to the Welland Junior Canadiens Jr. B Hockey Team, the Welland Minor Hockey Association, and host various leagues, community groups, tournaments, and events.
Welcome to the project page for the Infrastructure Renewals on First Street! This page is intended to provide residents, homeowners, business owners, and visitors with an overview of the reconstruction work, additional resources, and the opportunity to connect with the project team.
We’re committed to making Welland a more accessible and inclusive community for everyone. The Multi-Year Accessibility Plan outlines how the City will identify, remove, and prevent barriers across our programs, services, and spaces.
