Welcome to EngageWelland, the City of Welland's community engagement platform. This interactive space invites residents to share feedback, ideas, and questions on the City's projects and initiatives. Helping us make the City of Welland the crown jewel of Niagara starts with you. Sign up, engage, and stay up-to-date on what's going on in the city and optimize EngageWelland on the issues that matter to you.
Your voice matters. Your idea matters.
What is EngageWelland?
EngageWelland is the City of Welland's online community engagement hub. It used to be known as YourChannel, but we feel this name suits us better. The site provides the opportunity for residents to get involved and have their say on important and relevant issues. Through the online discussion forums, surveys, and other feedback tools, we're making it quick and easy to contribute your ideas, opinions, and comments on critical issues and projects, guiding staff and Council in making informed decisions.
EngageWelland is a one-stop shop for the community to provide feedback, check past consultations, see what decisions have been made, and make sure your voice is heard.
How can I participate?
If this is your first time using EngageWelland, you may need to register. Some options do not require registration, but it is worth taking the time to do so, as it keeps you informed of project activity. When prompted, create a username and password of your choice, provide a valid email address, and answer a few other questions about yourself. You'll then receive an activation email containing a link to click on to complete your registration.
Depending on the topic, you may receive an invitation to provide feedback via a survey, pin comments to a map, participate in an online discussion forum, or share your ideas.
What will happen to my feedback?
All comments received from engagement activities/consultations are collated and used to inform staff and Council decision-making processes to develop strategies, programs, and activities.
All feedback provided during the consultation is considered; however, it is not guaranteed that every suggestion will be taken and adopted as proposed.
How is the site moderated?
All moderation is completed by Social Pinpoint in cooperation with The City of Welland. Moderators do not edit comments and only remove comments deemed significantly off-topic, offensive, or malicious, resulting in immediate removal from the forum.
How can I participate?
If this is your first time using EngageWelland, you may need to register. Some options do not require registration, but it is worth taking the time to do so, as it keeps you informed of project activity. When prompted, create a username and password of your choice, provide a valid email address, and answer a few other questions about yourself. You'll then receive an activation email containing a link to click on to complete your registration.
Depending on the topic, you may receive an invitation to provide feedback via a survey, pin comments to a map, participate in an online discussion forum, or share your ideas.
Is my privacy protected?
Yes, your privacy is protected. The City of Welland will only use your email to contact you with updates and invite you to participate in consultations relevant to your topics of interest.
EngageWelland is hosted and moderated by an external independent organization, Social Pinpoint. Your email address and any other information provided will not be distributed to any third party or used for any other purpose. For more information, please refer to Social Pinpoint's Privacy Policy.
Why do I need to register?
We ask you to sign up for the online platform because:
It helps minimize the risk of the consultation being manipulated by someone who leaves many comments supporting a position.
It allows us to update residents if there are changes about the consultation or the project.
Once you have registered, you won't need to enter that same information every time you complete a survey or provide feedback.
Is my participation anonymous?
Aside from the screen name/username you choose, your personal information is not publicly displayed and does not identify you individually in your responses. If you are concerned about being identified on EngageWelland, it is encouraged you select a username that is different from your name.
Can I cancel the emails I get from EngageWelland?
Yes. You can unsubscribe from emails at any time. Look for the unsubscribe link at the bottom of emails and newsletters. Note that your registration will remain active.
We’re reviewing how Welland’s ward boundaries are drawn. As our city grows and changes, it’s important that each resident has fair and effective representation on Council. Your input will help guide how we shape our wards for the years ahead. Learn about the review process, explore options, and share your feedback. Let’s build a Welland that works for everyone.
The City of Welland is reviewing its Parks, Recreation, and Culture Master Plan (PRCMP) to assess progress and ensure it continues to meet community needs. This review will help refine goals, update recommendations, and guide the next steps for parks, recreation, and cultural services. Your input is key—stay engaged and share your feedback to help shape Welland’s vibrant, active future.
The City of Welland is dedicated to fostering meaningful and inclusive engagement with residents, businesses, and interested parties to shape decisions that build a thriving community.
The City of Welland is considering relocating River Road playground based on community feedback. Moving the playground across the street would help protect the mature trees at its current location while creating a new natural parkette with a pathway and seating area.
The proposed new playground site would offer a more sustainable space with improved play equipment, landscaping, and park amenities.
Phase 2 of the West Main Street Area Infrastructure Improvements is happening soon. This page will provide you with an overview of the construction work, updates on the progress, and the opportunity to connect with the project team.
Community Improvement Plans (CIPs) are formal planning tools authorized under the Ontario Planning Act. A CIP allows municipalities to offer programs, grants, and incentives to revitalize areas of a city or community. City Councils may define an area of a municipality as a Community Improvement Area because of factors such as it’s age, dilapidation, overcrowding, faulty arrangement, unsuitability of buildings, or for any other environmental, social, or community economic development reason.
Community Improvement Plans (CIPs) are formal planning tools authorized under the Ontario Planning Act.
The Welland Green Advisory Committee works to protect and improve Welland’s natural environment. The committee gives advice to City Council on green initiatives and helps promote sustainability in our community. Stay informed, share your ideas, and help build a greener Welland—together.
The pond at St. George Park has been a cherished part of the area's landscape, but after a condition assessment last year, staff have determined that its retaining walls have reached the end of their service life. The City of Welland is committed to listening and we've heard your environmental concerns surrounding the removal of the pond.
The City of Welland has completed a Draft Transportation Master Plan (TMP) report. The TMP study was initiated to provide a comprehensive long term planning document to provide the City with conclusions and recommendations for future projects, studies and policies from now until the year 2051 in response to expected growth in both residential and employment populations.
The City of Welland is completing the designs for the Kingsway Road Reconstruction and Watermain Upgrade project. The project area has been split into two areas: Kingsway from St. Clair Drive (Rail) to Erie Street, and Kingsway from 80 metres south of Forks Road to Talbot Avenue. Construction is planned for 2025. Please see below for a description of the proposed works in each area.
The City of Welland has hired The Herrington Group to assist in preparing its Multi-Year Accessibility Plan for 2025-2030. As part of this process, the public is being surveyed to provide insights and perspectives on accessibility in the City.
Welcome to the project page for the Ontario Road Sanitary Trunk Sewer - Phase 1, taking place on Ontario Road between Southworth Street and the eastern limit. This page is intended to provide residents, homeowners, business owners, and visitors with an overview of the construction work, additional resources, and the opportunity to connect with the project team.
To properly prepare for the future at the Cooks Mills Community Hall & Park, the City of Welland is conducting a needs study to determine what the community requires at this location and to develop a preliminary design of the park and community centre.
We’re excited to bring new life to our community’s recreational spaces! Maple Park is located at 563 Clare Avenue, and the tennis and pickleball courts have reached the end of their service life and are set for redevelopment. This means we want to hear from you! Your feedback will help us create courts that fit the needs, preferences, and vision of our community. Whether you’re a tennis enthusiast, a pickleball player, or simply a supporter of active spaces, your voice matters!
The City of Welland is in the process of updating its Official Plan. As Welland continues to grow and evolve, the Official Plan requires a review and update of its current policies, goals, and objectives.
The Love My Park initiative was created to encourage community engagement and give residents a voice in shaping the parks they love. There is no one better to help improve Welland’s parklands than those who use them every day.
The Community Grants Program is an initiative designed to support not-for-profit community groups and individuals who enrich the lives of Welland residents. The program offers three distinct funding streams, each aimed at fostering community involvement and enhancing the quality of life in our city.
The City of Welland currently operates two arena facilities located at 501 King Street. These arenas are home to the Welland Junior Canadiens Jr. B Hockey Team, the Welland Minor Hockey Association, and host various leagues, community groups, tournaments, and events.
Hey, Welland! We need your feedback on council composition, so we're asking you to fill out this survey.
Playgrounds are more than places where children run, jump, and play. Playgrounds give children the opportunity to grow emotional, social, and physical strengths. Playgrounds are the places where children practice social skills, learn to share, and experience the value of friendship.
Welcome to the project page for the Infrastructure Renewals on First Street! This page is intended to provide residents, homeowners, business owners, and visitors with an overview of the reconstruction work, additional resources, and the opportunity to connect with the project team.
Welcome to the project page for the 2024 Infrastructure Renewals on Maple Avenue and Bald Street! This page is intended to provide residents, homeowners, business owners, and visitors with an overview of the reconstruction work, additional resources, and the opportunity to connect with the project team.
Niagara Region’s most recently completed 2016 Wastewater Master Servicing Plan (WWMSP) has identified Welland, Thorold and Pelham as an area of significant growth. Welland Wastewater Treatment Plant receives influent wastewater mainly from domestic sewage, hauled sewage and discharge from local industries originating from sections of the municipalities of Welland, Thorold and Pelham.
Subject to Council approval, the City of Welland is undertaking a watermain program along Canal Bank Street between Ontario Road and 320 m south of Highway 58A.
The City of Welland is undertaking a road reconstruction program along Martha Court, Surrey Place, Laughlin Place, and Sauer Avenue. The proposed upgrades will include: a new asphalt surface, curb replacement, and sidewalk replacement.
Subject to Council approval, the City of Welland is undertaking a road reconstruction program along Calla Terrace, Vega Court, Acadia Drive, and Acadia Court. The proposed upgrades will include: a new asphalt surface, curb replacement, and sidewalk replacement.
People Make Parks
Parks are so much more than playgrounds and places to walk the dog. Parks can connect us to nature, teach us about our environment, and provide a place of connection and social interaction. Parks enrich our lives physically, emotionally, and economically. In addition, they make communities happier and drive property value up.
Welland’s Community Trails Strategy (CTS) is a long-term plan to improve cycling, walking, and recreational trails across the city. As part of this strategy, the City is refining plans to create high-quality trail connections in north Welland.
These new trails will link Niagara College to the Welland Canal Parkway Trail, making it easier for people to walk, cycle, and wheel.
