FAQs

Construction is anticipated in summer 2024. After tendering and awarding the project, the contractor's schedule will determine the exact start date.

• A new PVC watermain is being installed on Sauer Avenue, between Bradley Avenue and Hildred Street, to replace the existing watermain
• Minor sanitary spot repairs are expected on Laughlin Place
• New catch basins and connections to the existing storm drain

Water service to properties will be maintained because the design allows the existing watermain to remain in service during construction of the new watermain. However, there will be service disruptions when connecting properties to the new watermain once it is commissioned. The contractor will provide advance notice of any planned water disruptions, including service connections. Additionally, due to the nature of construction, it is possible that system breaks could occur, resulting in temporary service disruptions.

Underground telecommunication services to your home, such as Bell or Cogeco, may be damaged during the replacement of municipal servicing. The contractor will notify you should damages occur; however, individual service repairs must be requested by the individual customer directly. There will be no charge to you for the required repairs.

There is no credit applied for watering new sod on capital construction projects. The contractor will be responsible for initially watering the sod and residents will be provided an informational flyer for new sod upkeep.

New sod is under a one-year warranty. Please notify the City’s Project Manager if the sod at your property dies. City staff will inspect the site and, if deemed necessary, the City’s contractor will replace the sod. Sod that has been damaged or intentionally neglected by a homeowner will not be replaced. Please note that sod placement may be intentionally delayed to ensure the best chances for its survival. For example, sod may not be placed during months of extreme heat or cold.

Should your property be damaged during construction please visit the City’s website at https://www.welland.ca/clerks/InsuranceClaim.asp. The site provides detailed instructions regarding claim submissions and a claim form can be downloaded. Furthermore, prior to construction, you will be provided information about a third-party precondition survey firm who will be conducting inspections on the interior and exterior of all structures.  The purpose of this inspection is to determine and document the condition of your property before construction begins. This information can then be used to determine the extent of the contractor’s responsibility in the unlikely event that damages to your property occur during construction. Inspections are free of charge for all properties within 30 m of the construction limits.

A replacement tree can be requested through the City’s forestry program at the conclusion of the project; however, replacement trees, and requested tree species, cannot be guaranteed. The replacement tree will not be provided until at least one year after the project is completed or the termination of the project warranty period.

During construction, the contractor will provide advance notification when access to your property will be blocked, and an alternate location to park your vehicles will be provided. Where overnight driveway access is unavailable, typically during concrete restoration work, overnight on-street parking will be permitted. The length of the disruption will depend on the nature of the work performed. Typically concrete restoration provides the longest disruption as it may take several weather-dependent days for the concrete to cure.

Contact the City’s Project Manager and mark the location of the irrigation piping or electrical wiring with white paint and/or stakes prior to the start of construction. The City will not be held responsible for any damage to unmarked systems.